Printerinks

About Printerinks

Printerinks is one of the UK's most rapidly expanding suppliers of ink and toner, and has been trading since 1983, when it initially offered services such as copying and office supplies to businesses. This experience is now used in the Printerinks side of the business, to deliver high qualtity, low price printer supplies consistently to all types of customer, and the company now makes over one and a half thousand new prints every day for its own needs. The fact that these are used extensively internally by the firm, combined with ISO 9001 recognition, is a good indicator of the quality of product produced, despite the inks being 'compatible' products (i.e. non-original manufacturer). The firm's experience in dealing with business as well as home customers is reflected in the approach taken to customer service, including the transparent pricing strategy, whereby all prices shown include tax and UK delivery. As well as payments by credit and debit cards such as Mastercard and Visa, it is also possible to make payments using Google Checkout or via PayPal, as well as sending a cheque through the post. Because they buy in bulk, Printerinks are also able to offer their customers special offers, such as 3 for 2 on Epson, Canon and Brother compatible inks, a points based loyalty scheme, as well as offering same day despatch on orders received before 3pm. For environmentally aware consumers, the firm also supports the Woodland Trust by way of making a £1 donation for every cartridge that is returned for recycling. A returns label can be easily downloaded from the website for free, a good example of Printerinks' high level of customer service.

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